According to HP the batteries were either shipped with or sold as accessories to a wide range of products, These include the HP x360 310 G2, HP ENVY M6, and HP Pavilion x360, to name a few. These devices were also sold worldwide between December 2015 and April 2018. Here is the official statement from the company, in full: Many of these batteries are also non-removable, and you’ll have to bring the affected laptop to an authorised HP technician to do so. To find out if your battery is affected, you’ll have to run the HP battery Validation Utility program. This will then check if the battery in your laptop is affected. If you are, then you should also get a BIOS update that puts your battery in a “Battery Safety Mode” until you can get it replaced. Customers can visit HP’s site (https://batteryprogram687.ext.hp.com) to learn if their battery should be replaced. Impacted customers will have their batteries replaced free of charge and may continue safely using their device by placing the battery in Safety Mode and connecting to an external power source. The company does have a list of specific products that may have been shipped with affected batteries, as well as batteries that are compatible with them. Even if you’re using an HP device that isn’t on both lists, it’s best to just run the check anyway, if just for peace of mind. (Source: HP)
